Our factory certified technicians service most major brands such as HP, Lexmark, Xerox, Brother and Canon. Whether you require a warranty repair, preventative maintenance, or had an unexpected breakdown, our technicians can provide a comprehensive analysis and will provide a solution to get your machine up and running.
We offer a 4 business hour response time in Chicago and can offer same day service to outlying locations.
Time and Material Repairs
If you have a printer or fax related issue, Emerald Office will come out and repair your printer at $98/hr. plus the cost of parts needed to repair the machine.
Preventive Maintenance Repairs
Why not take a proactive step and correct a potential printer issue before it becomes a hardware breakdown? With Emerald Office's preventive maintenance program, we evaluate, clean and inspect your printer so you know the current status of your print device. Our Preventive Maintenance package gives you the ability to fix problems before they occur, thereby reducing potential downtime and hassle. Our rates for this package vary depending on your company's printer and fax fleet, and start as low as $50/hr.